Privacy policy

Tek Remedy LLC (“we,” “us” or “our”) respects your privacy. This policy explains how we collect, use and protect your information when you visit www.tekremedy.com or use our services. By using our website or services, you agree to this policy.

Information you give us when you fill out a form, book a call, subscribe to our emails, or contact us by email or phone:

• Name, email address and phone number
• Company name and website
• Project details and business information
• Payment information, which is handled securely by third-party payment processors

We also collect basic visit information automatically, such as IP address, browser and device type, pages visited, referring website, and cookies. We may receive information from tools like Google Analytics, social media platforms, payment processors and our CRM and email tools.

To run and improve our services, process requests and payments, communicate about projects and appointments, respond to inquiries, send marketing emails (with your consent), analyze website traffic, prevent fraud, and meet legal obligations.

We do not sell, rent or trade your personal information. We share it only with trusted service providers who help us run our business (such as website hosting, email, payments, CRM, scheduling and analytics), when the law requires it, in a business sale or merger, or when you give us permission.

Cookies are small files stored on your device. We use essential cookies for the site to work, analytics cookies (Google Analytics) to understand how visitors use it, and marketing cookies for advertising. You can control cookies in your browser settings, though turning them off may affect how the site works. To opt out of Google Analytics, visit tools.google.com/dlpage/gaoptout.

If you subscribe, we may send resources, updates, offers and news. Unsubscribe any time with the link in any email or by calling us at 888-870-1444. We will always send service emails you need, like booking confirmations, invoices and project updates.

Depending on where you live, including California (CCPA) and the European Economic Area (GDPR), you may ask us to give you a copy of your information, correct it, delete it, limit how we use it, or send it to you in a portable format. You may also withdraw consent at any time, and we will not treat you differently for using these rights. Call us at 888-870-1444 and we will reply within 30 days.

We use reasonable safeguards, including SSL encryption and access controls, but no method of sending data over the internet is 100% secure. We keep information only as long as we need it: client project data for 12 months after a project ends, email marketing data until you unsubscribe, financial records for 7 years, and website analytics for 26 months. After that we delete or anonymize it.

Our services are not meant for anyone under 18, and we do not knowingly collect their information. Our site links to other websites, and we are not responsible for their privacy practices. We are based in the United States, so if you visit from elsewhere your information may be processed here.

We may update this policy and will post changes on this page. Continuing to use our site or services means you accept the updated policy. Questions? Call us at 888-870-1444.